How we handle your information.
This website policy is a clear operational template and should be reviewed by the company’s legal adviser before publication.
Information we collect
When you submit an enquiry or newsletter request, we may collect your name, phone number, email address, member type, area of interest, message, and consent preference. We may also receive basic technical information needed for website security and performance.
How information is used
Information is used to respond to enquiries, explain relevant services, arrange follow-up communication, improve customer service, protect the website from misuse, and meet applicable legal or regulatory obligations.
Sharing and retention
We do not sell personal information. Information may be shared with authorised service providers or professional advisers only where reasonably necessary, subject to appropriate safeguards. Records are retained only for as long as required for the stated purpose or applicable obligations.
Your choices
You may ask to access, correct, or update the information you have shared, or withdraw consent for optional communications. Certain records may need to be retained where required by law.
Security
We use reasonable administrative and technical safeguards. However, no website or electronic transmission can be guaranteed to be completely secure. Never submit payment credentials, passwords, or sensitive identity documents through the general enquiry form.
Contact
Privacy questions may be submitted through the contact section. Official contact details should be confirmed before this policy is published.